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Q: Where are you located?
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A: Our office address is 3970 Sorrento Valley Blvd, Suite 500, San Diego, CA 92121. Check out our Contact Page for printable Driving Directions and a Map To Our Location.
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Q: What are your business hours?
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A: Our office is open from 9am-5:30pm, Monday - Friday with extended hours at the beginning of each term. IMPORTANT: Please call us prior to coming to our office to ensure a copy of the course pack you need is printed and available for you to purchase.
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Q: How/Where can I buy a course pack?
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A: We've improved our San Diego ordering and delivery process! Our process is much like "Amazon.com"--but we're even more convenient as we also have an office only about a mile from UCSD! Our course packs are all now sold at www.universityreaders.com/students with cheap, expedited 1-2 day delivery available for students both on and off campus. In addition, all orders placed online will receive a FREE 20% PDF download, so you can get started reading the first 20% of your course pack at 2AM immediately after placing your order if so desired. Plus, by ordering online, you'll never have to wait in a long line again to buy your course pack, and you can forget about paying any bookstore mark-ups! Don't worry, you can still stop by our office or order over the phone if you really want to. Phone orders can also be shipped directly to you or picked up at our Sorrento Valley office location. Please be sure to call us prior to coming to our office so that we can have a copy of your course pack ready upon your arrival.
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[NEW!] Q: I'm a UCSD student and live ON-CAMPUS. How do I get my order?
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A: All students order online. Students living ON-CAMPUS at UCSD pick up their orders at the Pick-up Location for the college they live in. For pick-up times, locations, and other important information, view our UCSD ON-CAMPUS Pick-up Location Schedule.
VERY IMPORTANT:
1. You MUST receive your Pick-up Confirmation Slip via email (this is NOT the same as your Order Confirmation) prior to visiting your college's pick-up location. This ensures that your order is truly ready to pick up. Typically, this takes 1-2 days (but is often same day).
2. You MUST print out and bring your Pick-up Confirmation Slip and have photo ID ready to pick up your order.
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Q: Can I buy my course pack at the campus bookstore or at another copy center?
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A: Because University Readers is an independent company, unaffiliated with any specific university, we do not currently have course packs available for sale on campus, unless specified by your professor. If your professor has worked with us in the production of a course pack, the same pack will not be available through any other copy shops, as it is an exclusive publishing agreement. If you purchase a pirated version of any of our materials, you and any knowing participants will be prosecuted to the fullest extent of the law.
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Q: Can you meet me on campus so I can buy my course pack directly from you?
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A: Although we have done this in the past and may still do it for special circumstances, our new online ordering and delivery system and near-campus location have reduced the necessity for one-on-one deliveries.
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Q: Can I get my course pack today?
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A: Course packs for most classes can be picked up at our office. However, we don´t keep all course packs in stock, so it is necessary to call ahead if you need a specific course pack on short notice. If a course pack is out-of-stock, we will specially print out a copy for you. Most special-ordered copies are available for pickup or mailing the next working day.
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Q: How can I pay for my course pack?
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A: Our online ordering system accepts all major credit & debit cards and electronic check payments. For orders picked up at our office, we accept all major credit & debit cards and electronic check payments in addition to cash and check payments. All checks should be made out to University Readers and should have your driver's license number written on it.
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